General Questions:
What is Steadfast's typical turnaround time?
What if I need something sooner than your typical turnaround time?
What is your minimum order?
What are your hours of operation?
Do you have weekend hours?
Where you are located?
Will you ship my order to me?
I'm in a band. Can you ship stuff to me while I am on tour?
Payment Questions:
How can I pay for my order?
Do you accept PayPal?
Do you require a deposit?
Screen Printing Questions:
What is an underbase?
Can you print half of my order with one color and half with another?
Can I use more than one color shirt for my print run?
| General Questions: |
| What is Steadfast's typical turnaround time? Turnaround time starts from the time we have received finalized artwork and a deposit for your order. Screen printing turnaround is approximately 10 days. Button turnaround is approximately 1 to 2 weeks. |
What if I need something sooner than your typical turnaround time? We can sometimes accomodate rush orders depending on our current production schedule. |
| What is your minimum order? Screen printed goods is 48 pieces for most garments. Buttons is 100 pieces. |
| What are your hours of operation? Typical hours of operation are M-F 9:00AM to 4:30PM. Pick-ups can often be arranged after hours by appointment. |
| Do you have weekend hours? Not usually. |
Where you are located? Click here for our address. |
| Will you ship my order to me? Yes, we will ship anywhere in the United States. Usually we will ship via UPS. |
| I'm in a band. Can you ship stuff to me while I am on tour? Certainly. |
| Payment Questions: |
| How can I pay for my order? We accept payment via cash, check, Visa, Mastercard or American Express. |
| Do you require a deposit? Yes, a deposit of 50% is required on most orders. The remaining 50% is due upon order completion. On occasion an order may require 100% payment up front. |
| Do you accept PayPal? We will only accept PayPal payments when it is a last resort. Processing charges through PayPal are exhorbitant and we have no choice but to pass that on to you. |
| Screen Printing Questions: |
| What is an underbase? An underbase is a primer print frequently used in screenprinting on colored garments. Screen printing ink is not the most opaque thing in the world due to it going on in such a thin layer. This causes a lot of the color of the shirt to show through the ink. Putting down a base layer of typically a white ink allows the colors of the ink printed on top will be as bright as possible. |
| Can you print part of my order with one ink color and part with another? Yes we can. It would be a $10 charge for each screen we need to change the color on. There would be a minimum of 24 pieces required for each color-way. |
| Can I use more than one shirt color for my order? Yes we can do that too. However, you would need to order at least a dozen of each color/size garment in your order. |